Office Management Team

"We're here to assist you and your needs."

Cierra McKinnon, Front Desk Specialist

Hello! I work at the Louisville office and I am happy to take your call or answer any questions about our services. I am new to Renew Counseling but I have already learned so much about helping others. I enjoy talking to people and I am always wanting to help as best as I can. Please don’t hesitate to ask me any questions


Haley Thaxton, Billing Specialist

Hello! I am new to the Renew Team as of June 2021. I am working at the Louisville location. I have an associates degree in Medical Coding, Billing, & Occupational Science. I have been working in healthcare for two years. I am excited to be a part of the Renew team. I am here to help answer any questions regarding billing concerns. I enjoy talking to and helping people. I look forward to meeting everyone.

Lauryn Watts, Front Desk Specialist

Hello! I work at the Louisville office and I can help you with anything you need regarding scheduling, payments or questions about our services. I joined the Renew Team last March and enjoy helping others. Please let me know how I can help you in your journey. 

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Denise Lipe, AR and Billing Administration

Hello! I joined the Renew Team in December 2020! I work out of the Louisville and Oldham County office.  I have over 40 years of billing and account management experience and I supervise the Admin. Team @ Renew. I have worked in the medical field for many years and I am excited to join the Renew family and assist clients in accessing and navigating benefits.