Website Privacy Policy for Renew Counseling Services

At Renew Counseling Services, accessible from https://www.renewcounselingservices.org, one
of our main priorities is the privacy of our visitors. This document contains types of information that is collected and recorded by Renew Counseling Services and how we use it.

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If you have additional questions or require more information about our practices, do not hesitate to contact us.

​Please read our privacy practices form for more information.  

Log Files

Renew Counseling Services follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

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Cookies and Web Beacons

Like any other website, Renew Counseling Services uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.

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Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Renew Counseling Services. Our Privacy Policy was created with the help of the Free Privacy Policy Generator and the Privacy Policy Generator Online.

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Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Renew Counseling Services, which are sent directly to users' browser. They automatically receive your
IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

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Note that Renew Counseling Services has no access to or control over these cookies that are used by third-party advertisers.

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SMS Privacy Policy & Terms and Conditions

By providing your mobile phone number and opting in to receive text messages from renew Counseling, LLC, you consent to receive SMS messages related to our services. These messages may include appointment reminders, account notifications, customer service communications, promotional offers, and other business-related information.

Message Frequency

Message frequency may vary depending on your interactions with us and the services you request.

Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Please contact your wireless provider for details.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

Help

For assistance, reply HELP to any SMS message or contact us at:

• Phone: [502-554-2439]

• Email: [renewcounselinglouisville@gmail.com]

Privacy

We respect your privacy. Your mobile phone number and SMS consent information will be used solely to provide the services you have requested and/or to communicate with you about billing and payment options.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share your mobile number with third parties for their own marketing purposes.

We may share information with trusted service providers who assist us in operating our SMS program or providing services on our behalf. These providers are contractually obligated to protect your information and use it only for authorized business purposes.

For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Eligibility

You represent that you are the authorized user of the mobile number provided and are authorized to enroll in the Renew Portal, Messaging and SMS program.

Changes

We reserve the right to modify these SMS Terms and Conditions at any time. Any updates will be posted on this page with the revised effective date.

Effective Date: [June 29,2026]

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Third Party Privacy Policies

Renew Counseling Services's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. Renew Counseling will not sell or share your information to third parties.  We will also not utilize your personal information for campaign marketing practices or solicitation for the sale of goods.  

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You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

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Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

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Renew Counseling Services does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website
with regards to the information that they shared and/or collect in Renew Counseling Services. This policy is not applicable to any information collected offline or via channels other than
this website.  Here is a copy of our Privacy Policy

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.